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Resources

Knowledge Library: guides and documents

Learn IrisBG at your own pace and find answers when you need them: a written guide to the essentials, the searchable Knowledge Library and the Reference Guide built into IrisBG, and the documents that come with your licence.

Where to start

  • Knowledge Library

    Browse our step-by-step tutorials, guides and FAQ. The library is constantly being updated and developed, and we welcome suggestions. Sign in to submit a request for a topic, follow a topic and get access to all articles.

    Open the Knowledge Library (opens in a new tab)

  • Reference Guide (inside IrisBG)

    The searchable Reference Guide is built into the IrisBG application itself, so you can open it without leaving your work. In IrisBG, open the Help menu from the menu bar, or press F1.

Work in progress

Documentation is moving here

We are moving the documentation from the Knowledge Library in Zendesk onto this site, article by article. Until the move is complete, the Knowledge Library remains the place to find step-by-step tutorials.

Coming soon

Tutorials and how-to articles

This section is a work in progress. Until it is ready, the Knowledge Library has everything.

Open the Knowledge Library (opens in a new tab)

Prefer to learn with an instructor?

We offer tailored training for your team, online or in person, including training for the people who will support the rest of your staff. See our services for the details. Another place where IrisBG users share insights and ideas is the monthly IrisBG Coffee Chats, covered on our community page.

Documents

Guides

Reference PDFs covering installation and our hosted services.

Documents

Agreements

The contractual documents that come with an IrisBG licence.

Still looking?

The installer and release notes are on downloads. For quick answers, see our FAQ. If you cannot find an answer to your question, our support team is happy to help.

Learn IrisBG with your own collection

Follow along with real data. Request the free 60-day trial and work through the guides in your own copy of IrisBG.

Start free trial Contact support